Return Policy

Return Policy:
At Zing we want you to be completely satisfied with your purchase. If you're not happy with your order, we're here to help. Please read our return policy below for all the details.

Returns:

Eligibility: To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
Time Frame: You have 14 calendar days from the date of receipt to return an item.
Non-returnable items: Certain items such as perishable goods, custom products, and intimate or sanitary goods are not eligible for returns.


Return Process:

Request a Return: To initiate a return, please contact our customer service team at your email with your order number and reason for return.
Shipping Your Return: Once your return is approved, you will receive detailed instructions on how to send your item back to us. Please ensure the item is securely packaged to avoid damage during transit.



Refunds:

Inspection and Processing: Once we receive your returned item, we will inspect it and notify you of the status of your refund.
Refund Method: If your return is approved, we will initiate a refund to your original method of payment. Please note that it may take some time for your bank or credit card company to process and post the refund.

Contact Us

If you have any questions about our return policy, please contact us at:

Email: zingshop0@gmail.com
Phone: 818-518-7060

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